About CareFlorida

CareFlorida is a Medicaid plan offered by Preferred Care Partners, Inc., which is one of the largest privately-owned Medicare Advantage health plan providers. Headquartered in Miami, Florida, Preferred Care Partners received its first Medicare license in 2002, and since 2009, has offered Medicare Advantage plans in five Florida counties: Miami-Dade, Broward, Lake, Sumter, and Marion. In 2010, the company established two Medicaid plans for Miami-Dade County (Non-Reform) and Broward County (Reform).

CareFlorida is our Medicaid plan. CareFlorida helps people who are on Medicaid. We have Medicaid plans for people in Miami-Dade and Broward counties. We know that people do not all have the same health care needs. We help our members get the care they need and take care of their health. We want the care to be easy for them and their families.

Our Mission

Our primary mission is to improve the health of our members by providing ready access to healthcare services, choices regarding their healthcare needs, and simplification of the healthcare system. To provide the best experience and eliminate unnecessary barriers for our members and providers, we strive to streamline authorization and referral processes, and to build our provider networks around the diverse needs of our members. We are committed to providing members with direct, immediate access to knowledgeable customer service representatives who understand our members' needs and can help them make informed choices.